Contact us

We strive to deliver excellent service and delightful experience to you. Have a question? We are here to help!

CONTACT INFORMATION

Contact us via one of the THREE quick and easy methods:

1. CALL THE ETERNER CUSTOMER CARE TEAM:

We are here for you every Monday – Friday from 8am to 6pm.

CALL: +603-31413181

2. WHATSAPP: TEXT THE ETERNER CUSTOMER SERVICE:

Text CHAT to +6019-2751452 to chat with us through WhatsApp.

By texting CHAT, you consent to receive text messages (including automated and marketing messages) from or on behalf of Eterner at your mobile number provided. Consent is not a condition of any purchase.

Text STOP to end your chat.

We’re available to respond every Monday – Friday from 8am to 6pm BUT text us anytime and we’ll get back to you! If it’s urgent, give us a call!

3. EMAIL US:

We look forward to helping you with your inquiry. While less quick than Whatsapp Live Chat, we respond to email messages in the order they are received and will respond to your email as quickly as possible.

EMAIL: customersupport@eterner.my